Dave Laing joined Ed’s Garden Services in the Spring of 2017 to be an Ed’s Garden Operator in Andover. Prior to joining Ed’s, Dave had been a Works Manager for an engineering firm.
At Ed’s we pay a lot of attention to reviews and Dave has had some excellent ones from his customers. So, here goes – Looking back on your first six months, how did we do, Dave?
“Well, I was totally sure that I had made the right decision for me when I joined Ed’s. I’d really taken my time in my fact-finding phase. I had looked at lots of general information about franchising as well looking at other garden franchises. Ed’s were very open and honest. They were always available to talk anything through and there was no pressure to take things to the next stage. I felt I was making my own decision to join and doing so with my eyes wide open.”
“My Ed’s experience has more than lived up to my expectations. My tailored training package was great. I particularly enjoyed learning from established Garden Operators, Mark and Paul, who did everything in their power to make sure I got off to a great start.”
“I’ve had excellent support from the Ed’s Office Team. One of the things I really like about Ed’s is the low-key professionalism. They just do exactly what they say they will. They also guide and support you to do as you set out to do, but not in an overpowering way.”
“I found the support of the office to be invaluable in dealing with all my early concerns. Sometimes you are looking for practical advice and sometimes it’s just moral support. It’s reassuring to know that there are people who have a lot of experience to help you along the way. Looking back, I think that if I had gone it alone with my business, I would have found this initial period extremely stressful but, with Ed’s, I have never felt out there on my own.”
“And the acid test…I had my first business review a few months ago. My performance has definitely exceeded my expectations. Also, reviewing things objectively made me realise just how much my business had developed in a short period of time. All things considered, I’d have to give Ed’s a five star review!”
“I really enjoy the gardening too and feel fitter than I have for years. I get great satisfaction from transforming gardens. Quite apart from the stars, just take a look at my stripes!”