Marcus has now been with Ed’s two months, getting his business up and running in Streatham, South London. We asked him to take a quick break from his busy schedule and give us the lowdown…
So, Marcus, how are we measuring up?
“ I’m still absolutely loving being an Ed’s Operator. It is super busy and there is so much more work for the taking than I had anticipated, even with the knowledge of the strength of Ed’s brand. The challenge is meeting demand, never ever whether there is enough work. That thought doesn’t even cross my mind.”
“I feel much fitter already. I am tired at the end of a long day’s work but it is a good kind of tiredness. It feels like I have really achieved something and my energy levels are high because I feel very positive about what I am doing. The gardening is great and I love having the freedom to build my business up how I want to, with the support I need right at my fingertips.’”
“Another aspect I really enjoy is building relationships with my customers. I thrive on the fact that my business is such a personal one and is very service-oriented. It is so satisfying to get great feedback and reviews – very validating. Everyone loves a job well done, but my customers are so appreciative of what I do.”
“Have I made the right decision? Yes, one hundred and ten percent. I’ve got two months under my belt now and I’m actually even more enthusiastic about it all than I was when I first started.”
…on his first month with Ed’s
Marcus Phillips joined Ed’s just over a month ago to run his business in Streatham, South London. Here he reflects on his first month and tells us how it has all gone …
How did you feel on Day One?
“ I absolutely knew I’d made the right decision to join Ed’s when I committed to join. As I’ve gotten a bit longer in the tooth, I know my judgement has improved a lot. As soon as I spoke with Ed and his team, I knew they were really professional and good at what they did. That reinforced the all-important quality aspect of Ed’s for me. I then took my time and looked at the detail. I also sounded out established Ed’s Operators on the nitty gritty of it all before making up my mind. It was a good feeling to start out without any doubts about whether I had done the right thing”
And when you got started?
“That said, I still felt that I had a lot to prove to myself. Yes, the business model worked but I needed to make it work for me, with a lot of help of course! I was immediately encouraged by just how much help and support there was for me in Ed’s. There was even more than I had anticipated. I’ve been so impressed by Ed and his team’s passion and drive to help me to be successful and to achieve my early goals. It really is turbo-charged support!“
How are you feeling now?
“It’s still early days for me as I’m only a month in. However, already I feel that everything is really starting to come together. I love the gardening, as I knew I would. The sun is shining, the sky is blue, the birds are singing and I’m my own boss – what could be better! The work is starting to flood in now and I’m feeling more confident in my abilities. I’ve already acquired a number of regular customers and it’s all very exciting. I can actually see my business taking serious shape right before my eyes. I’ve still got a long way to go on my journey but Ed’s is definitely the right path for me.”
We are delighted to welcome Marcus Phillips to our ever-growing team of Ed’s Operators.
Marcus has just joined us to run his own Ed’s business in Streatham, South West London. He brings many skills that are transferable to running an Ed’s business as well as lots of enthusiasm. We are sure that Marcus will fully embrace the Ed’s business opportunity.
We asked Marcus to tell us a bit about his decision to join Ed’s:-
”I previously worked for fourteen years in the management of a 27 acre family-owned estate in London. In this environment, I was able to do an interesting job within a beautiful natural environment. Redundancy led me to seek an opportunity where I could be challenged professionally but also keep the outdoorsy context that I love. I was attracted by the challenge and freedom of running my own business and I also knew that a good franchise framework could help me to have a scale of business to generate decent earnings. ”
The decision-making process…
“ When I came across Ed’s, I knew immediately that the fit was good. The gardening aspect was hugely appealing. It was also clear that Ed’s has a very strong brand presence that I knew would serve me well. I could also see that the Ed’s franchise offering is the best in class.
The Ed’s Team…
As I had more dealings with Ed and his Office team, it was clear that there is a lot of experience and professionalism underpinning their success story. I found Ed himself very inspiring, with clear strategic vision and a lot of focus. He is very ambitious to keep taking Ed’s to the next level of success. I was also struck by how friendly and approachable everyone was, from Ed himself and the Office team to the Operators I met. No question was considered too silly. I felt at ease to take my time and find out everything I needed to know to make the right decision for me.
My instincts told me from early on in the process that Ed’s was right for me. However, I followed the discovery process to the letter to make sure that all the facts backed up my instincts. I made my decision having done my due diligence!”
“I’m in the process of doing my training so I can be up and running in the next few weeks. I know I am starting my business at a great time of year, just as spring is starting to spring forward. I’m getting myself in pole position to keep pace with it!”
We wish Marcus all the very best with his new Ed’s business.
We are delighted to welcome Graeme to our growing team of Ed’s Operators…
Graeme has recently moved with his family to the UK from Zimbabwe to invest in an Ed’s business in Worcester Park, Surrey. Anita, our Ed’s Operator in Wimbledon is co-investing in this well-established business, which our Ed’s Operator, Tim, has built up over a period of almost ten years. However, Graeme will be at the helm, running the garden services business on a day-to-day basis. We have been very impressed by Graeme. We feel that he certainly has the right qualities to be a successful Ed’s Operator.
Here is what Graeme has to say about his decision to join Ed’s:-
”I have spent all of my career to date in the transport sector in Zimbabwe. We have had plans to move to the UK for some time. However, I have been waiting for the the right business venture to come along in order to make that move.”
Taking the plunge with Ed’s…
“I have known Anita for many years and found out about Ed’s through her. It was clear to me that she had developed quite a scale of a garden services business. She also clearly really enjoys what she does. When the chance to buy Tim’s business arose, I had no doubt that it was the right move to make.”
“It was clearly a very good business to invest in, within a respected and well-established garden services franchise business. It also fitted perfectly with my aspirations for a healthy, outdoorsy job. I am used to wide-open spaces in Zimbabwe. I couldn’t stand the thought of a job where I was cooped up in an office all day.”
“I’ve had lots of support through the buying process from Anita, Tim and Ed’s of course. I feel very well supported and I have found the buying process a lot less scary than one would imagine”.
“I am very excited about taking this venture forward. The business is already strong and I love the challenge of taking it to the next level of success. We’ve only just signed the deal but I’m really looking forward to rolling up my sleeves and getting on with running it. I love the fact that I will have a healthy, outdoors lifestyle. It is a big bonus. I may miss that African sunshine for a while though!“
We wish Graeme all the very best with his new venture.
We are delighted to welcome Ade Hiley to our ever-expanding team of Ed’s Operators.
Ade has just joined Ed’s Garden Services to run his own Ed’s business in Sheffield. This is an exciting step for Ed’s as well. Ade’s business will be the first Ed’s business in the north of England. We have been really impressed with Ade as an individual. He has taken a very structured approach whilst working out if Ed’s was right from him. With that focus and Ed’s established business model, as well as the support we will give him, we are confident that Ade will make the most of the business opportunity he has before him.
Here is what Ade has to say about his decision to join Ed’s:-
”My last job was a director in the financial services sector. I’ve spent most of my career in that sector and recent work developments have given me the opportunity to take my career in a different direction. After the initial excitement at the prospect of having real freedom to choose my next job, I’ve taken a very pragmatic and objective look at what to do next. “
“A franchise business appealed to me from the start but there are lots of different ones out there and I wanted to be 100% certain that I was selecting the right one for me.”
….The selection process
“First of all, I found gardening more appealing than all the other franchises. Beyond that, Ed’s hit me straight away as standing out from the competition by a long way. I got a strong sense that Ed’s had the balance right across the board. I found them very professional but totally approachable right from the start. They gauged things just right by giving me ALL the information I needed to make a really informed decision but without ever being pushy or making me feel that I was asking too much.”
” I never got the feeling that the process was moving quicker than I wanted it to. What’s more, I really liked their ethos and felt that I could fit into Ed’s really well from the word go. Everything is geared to the individual rather than a ‘sausage machine’ approach. This runs from everything from finding the right people right through to their training and support.”
.…Looking forward to the future
“The business model clearly works very well and it has been tried and tested time and again in different parts of the country. I am delighted to be their first Operator ‘up north’ although I am sure more will follow. It is clear that I have a brilliant opportunity right here on my doorstep. I just need the right platform and support to leverage it fully. I am certain that Ed’s will give me that.”
“The freedom aspect is really appealing as well. After a very long time in Corporate life, I feel really energised to be striking out and doing something so enjoyable on my own. However, I will still be part of a successful team.”
We wish Ade all the very best with his new venture.
And may all your
Christmases be… green
It’s been an excellent year for Ed’s Garden Services and we have made lots of progress in many different areas. We are delighted to have welcomed eight new Operators to the Ed’s team since December 2016. We wish them all the very best with their exciting new Ed’s businesses. We are really looking forward to helping them flourish even more in the coming year.
It’s great for us to be the UK’s largest garden services franchise. However, what’s more important by far is the well-being of each and every individual in our team and the health of their businesses. That’s where the real value of Ed’s lies. That’s at the very heart of what we do.
With that in mind, we would like to wish all our Ed’s Operators, past, present and, of course, future, a very Merry Christmas and an exciting and rewarding 2018.
Growing success…the Ed’s way.
Dave Laing joined Ed’s Garden Services in the Spring of 2017 to be an Ed’s Garden Operator in Andover. Prior to joining Ed’s, Dave had been a Works Manager for an engineering firm.
At Ed’s we pay a lot of attention to reviews and Dave has had some excellent ones from his customers. So, here goes – Looking back on your first six months, how did we do, Dave?
“Well, I was totally sure that I had made the right decision for me when I joined Ed’s. I’d really taken my time in my fact-finding phase. I had looked at lots of general information about franchising as well looking at other garden franchises. Ed’s were very open and honest. They were always available to talk anything through and there was no pressure to take things to the next stage. I felt I was making my own decision to join and doing so with my eyes wide open.”
“My Ed’s experience has more than lived up to my expectations. My tailored training package was great. I particularly enjoyed learning from established Garden Operators, Mark and Paul, who did everything in their power to make sure I got off to a great start.”
“I’ve had excellent support from the Ed’s Office Team. One of the things I really like about Ed’s is the low-key professionalism. They just do exactly what they say they will. They also guide and support you to do as you set out to do, but not in an overpowering way.”
“I found the support of the office to be invaluable in dealing with all my early concerns. Sometimes you are looking for practical advice and sometimes it’s just moral support. It’s reassuring to know that there are people who have a lot of experience to help you along the way. Looking back, I think that if I had gone it alone with my business, I would have found this initial period extremely stressful but, with Ed’s, I have never felt out there on my own.”
“And the acid test…I had my first business review a few months ago. My performance has definitely exceeded my expectations. Also, reviewing things objectively made me realise just how much my business had developed in a short period of time. All things considered, I’d have to give Ed’s a five star review!”
“I really enjoy the gardening too and feel fitter than I have for years. I get great satisfaction from transforming gardens. Quite apart from the stars, just take a look at my stripes!”
Peter (left) and Adrian sealing the deal
Ed’s Garden Maintenance is the largest UK garden maintenance franchise, with a network of 44 Operators.
Ed’s is delighted to welcome Peter Dixon to our team of Business Operators. Peter has just signed up to buy Adrian Thomas’s established Ed’s business in Southampton.
At Ed’s we encourage Operators to create value from their investment for the whole of the lifecycle of their business and that includes at the end, when they decide to hang up their gardening gloves. With careful planning, Operators can sell their businesses on to new Operators and leave Ed’s with a significant cash sum. It’s a win-win situation for all parties:-
- the established Operator moves on to retire or do something different having realised a good cash sum for their efforts.
- the new Operator acquires a business where they do not have to start from scratch as they start with a bank of customers to service
- Ed’s gets a new Operator to replace the exiting Operator.
Adrian says ” I’ve really enjoyed my time with Ed’s and after five years, and reaching age 65, I have decided to retire and take the opportunity to realise some capital from the business. Indeed, the real potential of building a readily saleable business was a major consideration in my decision to join Ed’s in the first place. The way the business model works means that you can build value into your business by establishing a regular customer base and on top of that you have the intrinsic value of the Ed’s brand to sell on. Having decided that I wanted to achieve a good sale at some stage during my fifth year, I took advice from Ed’s on timing, valuation and marketing the business at an early stage and followed their guidelines about how to sell a business to the letter. The results have come through and I’m delighted to be handing my business over to Peter.”
Peter says “I am very excited to have bought an established garden maintenance business from Adrian. I look forward to developing the business further and enjoying the lifestyle. Adrian has been very supportive, teaching me the ropes of the business and making sure that the handover of customers goes well. I am confident that owning a franchise in the gardening business is the best way to go and taking over an existing franchise is an added bonus.”
We wish both Adrian and Peter all the very best with their future plans.
Ed’s Garden Maintenance is the largest UK garden maintenance franchise, with a network of 44 Operators.
Ed’s is delighted to welcome three brand new Operators to our flourishing Ed’s team.
Pete Henchey has joined our ever-growing team of Operators to run his own Ed’s business in Sutton Coldfield. Pete was previously a college lecturer.
Dave Laing has joined Ed’s to run his own garden maintenance business in Andover. Dave was a works manager for an engineering firm before joining Ed’s.
And hot off the press… Bob Dulieu has just signed up to run his Ed’s business in Horsham. Bob was previously Managing Director of a Risk Management consultancy.
Whilst Pete, Dave and Bob have joined Ed’s from diverse career backgrounds, they all have the common goal of wanting to fully leverage the Ed’s brand to grow successful garden maintenance businesses.
And finally, here’s what Ed himself has to say…
“We are delighted to welcome Pete, Dave and Bob into our team. These are really exciting times for Ed’s and our brand is gathering a lot of momentum and is performing well. It is great to be bringing high-calibre individuals on board to share the action. We know that with the right attitude, armed with the Ed’s business model and brand, these businesses can really prosper as is demonstrated by many of our established guys. We look forward to supporting our new Operators to realise the goals and aspirations they have set for their businesses.”