Marcus goes global!

Marcus, our Ed’s Operator in Streatham, had high ambitions for his business when he joined Ed’s early this year. However, not even he thought he would be expanding his business overseas before the year was out!

Marcus told us all about his latest venture as follows…

“I’ve done quite a lot of work for a lovely customer with a stunning house. They have a beautiful garden and I absolutely love working in it.  They have been very pleased with the results of my labours and are now one of my firm regular customers. I know they really appreciate my work and I get on very well with them.”

“However, I was stunned when they asked me if I would be prepared to do some gardening for them in France!  It turns out that they have another lovely property in the Dordogne region of France. That garden needs a bit of care and they think I’m just the man for the job! They’ve offered me an all expenses paid trip there in springtime if I would be happy to go and sort things out for the season ahead.  They even invited me to fly my family out and tag a few days holiday on to the end of it to explore the region. What an opportunity!  I was really flattered that they were so happy with my work that they are prepared to go to those lengths.”

“Of course I said Yes and will manage my workload to fulfil my commitments to my other regular customers”

“So we are all good to go. All that remains is for me to brush up on my French. My tools are all very well maintained but, I have to admit, my French is just a little bit rusty!!”

Adding another string to our bow

The Ed’s office was an exceptionally busy hub  last week. We hosted an advanced lawn care course for our Ed’s Operators.

We came up with with the idea for the course in our last group training session back in September.  A number of Operators thought it would be really useful for their businesses.  Although mowing is our core service, we love to support our customers to have the best lawns that they possibly can and looking after lawns properly is a big part of this.

Mark, our Ed’s Operator in Bournemouth, volunteered to take the idea away. Mark then did some research to establish what kind of course would fit the bill, found a good provider and passed the details on to the Ed’s Office to make it all happen. Steve, our Ed’s Operator in Hersham helped out with some of the hosting arrangements. We did the rest in the office and…hey presto, we had a course.  More than twenty Ed’s Operators signed up for the course so we ran the course over two days.  We had Operators with 10+ years with Ed’s and others, who are less than a year with us.  The feedback from our Operators was overwhelmingly positive, with everyone was saying how much they were looking forward to turning the course into something practical to add to their businesses.

It’s great having our Operators visit the Ed’s Office.  Wellington gets  very excited about seeing them too… especially at lunch time!

 

At Ed’s we are extremely committed to great training. We believe that the best training is focused on adding tangible value to our Operator’s businesses. Our mantra is to keep training real and interesting.  It has to be well worth our busy Operators taking time out of their businesses for.