{"id":339,"date":"2016-03-10T15:51:11","date_gmt":"2016-03-10T15:51:11","guid":{"rendered":"http:\/\/edsgardenbusinessfranchise.co.uk\/news\/?p=339"},"modified":"2020-04-09T04:43:42","modified_gmt":"2020-04-09T03:43:42","slug":"franchisee-support-the-eds-way","status":"publish","type":"post","link":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/2016\/03\/10\/franchisee-support-the-eds-way\/","title":{"rendered":"Franchisee Support – The Ed’s Way"},"content":{"rendered":"

Ed\u00e2\u20ac\u2122s has changed a great deal since Edward Mauleverer started his garden maintenance business in Wimbledon back in 2003. We are now the UK garden maintenance franchise market leader with 36 Operators and we\u00e2\u20ac\u2122re going from strength to strength. Whilst we are thrilled about this, we never lose sight of the fact that the truest measures of Ed\u00e2\u20ac\u2122s success are the individual success stories of our Operators. We value them above all else and continuously strive to get everything just right to support them to make their garden maintenance businesses all that they want them to be. <\/p>\n

\"DSC_0311\"
\nSimon Swindells (Torbay) and Paul Brunton (Bristol) \u00e2\u20ac\u201c Ed\u00e2\u20ac\u2122s newly established West Country ‘Buddies’<\/em><\/p>\n

We have thought long and hard about the best ways to provide our Operators with all the guidance and support they need throughout their Ed\u00e2\u20ac\u2122s journey. We know that some other franchise operations, as they grow larger, move to a \u00e2\u20ac\u02dcregional\u00e2\u20ac\u2122 management structure, where franchisees are put into regional teams reporting into a regional Head. However, to go down that route just didn\u00e2\u20ac\u2122t feel right for us – at Ed\u00e2\u20ac\u2122s we really don\u00e2\u20ac\u2122t like to do things too \u00e2\u20ac\u02dcCorporate\u00e2\u20ac\u2122 as it just doesn\u00e2\u20ac\u2122t fit well with our culture, which is all about delivering excellent gardening services whilst having fun, freedom and flexibilty to shape things as you wish. We work closely with our business owners and regard our team as one big Ed\u00e2\u20ac\u2122s family. <\/p>\n

In line with this thinking, we have developed a unique approach to supporting our Operators to reach their own goals. There are three key building blocks which fit together to provide all the support they need:- <\/p>\n

(1)\tExcellent and continuous training – It goes without saying that we provide a great initial training package in all aspects of running an Ed\u00e2\u20ac\u2122s business. However, just as importantly, we believe that training should be a continuous process which, if it is taken seriously by both franchisor and franchisee, contributes greatly to keeping Operators\u00e2\u20ac\u2122 business thinking fresh and their motivation levels high. <\/p>\n

(2)\tBespoke Business Coaching \u00e2\u20ac\u201c We provide every Operator with tailored one to one business coaching with our in-house experienced business coach from the day they join Ed\u00e2\u20ac\u2122s. It\u00e2\u20ac\u2122s easy to see how this service is hugely helpful when you are starting up and you are still learning the ropes. However, as Ed\u00e2\u20ac\u2122s businesses flourishes and new challenges emerge, business coaching is valued by even our most experienced Operators. It creates the right conditions for Operators to step back from their businesses and consider the best ways to tackle challenges, to meet goals and to draw on shared experiences across our network. We make it optional after the first few months with Ed\u00e2\u20ac\u2122s , but it is testament to its effectiveness that not one Operator in our network has opted out of it.<\/p>\n

(3)\t Buddying – We have a buddying system which is as simple a concept as it sounds but is extremely effective. Whenever a new Operator joins Ed\u00e2\u20ac\u2122s, we immediately partner them up with an established and successful Operator who becomes their informal mentor. For example, Simon joined us just a few weeks ago to build his Ed\u00e2\u20ac\u2122s business in Torbay, Devon and he has already been paired up with and has spent time with Paul, who is running a thriving business in Bristol. We find that this approach works brilliantly – the new Operator has direct access to the knowledge and experience of someone who has been in their shoes not all that long ago. The established Operators benefit from the relationship as well. As Steve Frise, one of our most experienced Ed\u00e2\u20ac\u2122s Operators, says \u00e2\u20ac\u0153 The new guys can be really good to discuss things with from my perspective too \u00e2\u20ac\u201c they are fresh to the business and can have great ideas which they just haven\u00e2\u20ac\u2122t put in place yet. It\u00e2\u20ac\u2122s a win-win really. \u00e2\u20ac\u009d<\/p>\n

So that\u00e2\u20ac\u2122s the potted version of how we help our Ed\u00e2\u20ac\u2122s Operators to run their own successful businesses with an excellent and reassuring safety net. Our support framework is very structured and rigorous but handled in a flexible, friendly and informal way – and it sits very well with our values. Some might say it\u00e2\u20ac\u2122s \u00e2\u20ac\u02dcbelt and braces\u00e2\u20ac\u2122 but we really wouldn\u00e2\u20ac\u2122t be happy with anything less – why would we be when it is such an important thing to get right?<\/p>\n","protected":false},"excerpt":{"rendered":"

Ed\u00e2\u20ac\u2122s has changed a great deal since Edward Mauleverer started his garden maintenance business in Wimbledon back in 2003. We are now the UK garden maintenance franchise market leader with 36 Operators and we\u00e2\u20ac\u2122re going from strength to strength. Whilst we are thrilled about this, we never lose sight of the fact that the truest […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_cloudinary_featured_overwrite":false,"footnotes":""},"categories":[37,34,36,35,1],"tags":[],"class_list":["post-339","post","type-post","status-publish","format-standard","hentry","category-franchise-success-story","category-franchise-support","category-franchise-training","category-gardening-franchise","category-uncategorised"],"_links":{"self":[{"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/posts\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/comments?post=339"}],"version-history":[{"count":4,"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/posts\/339\/revisions"}],"predecessor-version":[{"id":1199,"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/posts\/339\/revisions\/1199"}],"wp:attachment":[{"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/media?parent=339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/categories?post=339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/edsgardenbusinessfranchise.co.uk\/news\/wp-json\/wp\/v2\/tags?post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}